Privacy Policy

Effective Date: 04 April 2025

ImmiCo Consultancy Pty Ltd respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose, and manage personal information obtained through our website and online forms.

1. What We Collect
   
   When you interact with our website or submit a form, we may collect personal information such as:
   - Name, email address, phone number, and postal address
   - Date of birth, nationality, and gender
   - Visa, passport, and identity document details
   - Employment history, education, and qualifications
   - Financial, family, and relationship details
   - Health and character information required for visa purposes
   
   
2. How We Use Your Information
   
   We collect your information to:
   - Provide migration and visa advice
   - Assess your eligibility for Australian visa programs
   - Prepare and lodge applications with government bodies (e.g., Department of Home Affairs)
   - Respond to your enquiries and provide client support
   - Meet legal and regulatory requirements under the Migration Act 1958 (Cth)
   
   If you choose not to provide your information, we may not be able to assist you with your migration matter.
   
   
3. Disclosure of Information
   
   We may share your personal information with:
   - Australian government agencies (e.g., Department of Home Affairs, skills assessing bodies)
   - Third-party providers (e.g., translators, medical professionals, IT service providers)
   - Our authorised staff, registered migration agents, and contractors
   - Other parties when legally required
   
   Some information may be disclosed overseas when necessary for visa processing. Where this occurs, we take reasonable steps to ensure your information is handled securely.
   
   
4. Data Storage and Security
   
   We take reasonable precautions to protect your data, including:
   - Secure digital storage and encrypted platforms
   - Internal access controls
   - Regular data audits and backups
   
   We retain personal information only as long as required for legal or business purposes.
   
   
5. Access and Correction
   
   You have the right to:
   - Access the personal information we hold about you
   - Request corrections to ensure your data is accurate and up to date
   - Withdraw your consent, where applicable
   
   To make a request, contact us using the details below.
   
   
6. Website Analytics and Cookies
   
   We may use cookies and third-party tools (e.g., Google Analytics) to improve website performance and user experience. You can disable cookies in your browser settings, but this may affect website functionality
   
   
7. Contact Us
   
   If you have any questions about this policy or wish to access or update your information, please contact:
   ImmiCo Consultancy Pty Ltd
   📍 Level 45, 680 George Street, Sydney NSW 2000
   📧 admin@immicoconsultancy.com
   📞 (02) 8005 2322
   
   
8. Changes to This Policy
   
   We may update this Privacy Policy from time to time. The latest version will always be available on our website.